• Sales Associate

    Job Description
    Sales Associate

    Position Summary:

    Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform store operational tasks as needed.

    General Purpose:

    Customer Service, Basic selling skills, Front-end operations, Merchandising and retail operating standards.

    Role Qualifications:

    • Must exhibit exceptional customer service at all times
    • Utilize operational interactivity to comfortably connect with our customers, understand their needs and present solutions
    • Embraces Staples values; Own it, Say it like it is, Be Caring, Keep it Simple, and Work Together every shift

    Position Responsibilities:

    • Delivers exceptional customer service
    • Responds resourcefully to customer requests and concerns
    • Processes accurate and efficient sale and return transactions
    • Understands and utilizes basic selling skills to properly engage and present solutions to our customers
    • Creates an inviting environment for customers by maintaining a neat and clean store
    • Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
    • Adheres to all company policies procedures & safety standards
    • Able to multitask on assorted merchandising and sales responsibilities
    • Performs other related duties as assigned
    • Able to engage and speak to customers
    • Able to work a flexible schedule

    Preferred skills and experience:

    • Customer service experience in a retail environment
    • Cashier experience

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