- This position is responsible for performing banking transactions for Bank customers.
Essential Job Functions:
- Processes customer transactions with professionalism and courtesy.
- Handles customer complaints and works through these sensitive issues to resolution.
- Performs data entry to complete reporting requirements.
- Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.
- Maintains a positive working relationship with customers and co-workers.
- Know the identity of your customer to reduce fraud and risk of loss to the Bank.
- Demonstrates knowledge and expertise of basic teller functions
- Supports the Company’s overall mission, standards, and confidentiality guidelines.
- Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.
- Maintains strict confidentiality guidelines in accordance with Bank policy.
- Maintains strict control and security of cash under your supervision.
- Maintain policy and procedures as defined by Management.
- Cross-sell products and services.
- Assist with customer phone calls in a timely and courteous manner.
- Performs other duties as required by management.
- May participate in a wide variety of special assignments.
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