• TTS Field Instructor

    H&R Block
    Job Description
    TTS Field Instructor

    • Seeking seasonal instructors to prepare, facilitate, and train for a variety of courses and students at H&R Block. Qualified candidates will exhibit strong tax preparation, communication, and presentation skills.

    Tax Training School Field Instructor duties include:
    • Effectively teaching various courses and training classes while maintaining respect for students with different levels of experience and comprehension.
    • Utilizing course materials, including Instructor Guides, Participant Guides, handouts and other teaching aids to deliver course content as designed.
    • Presenting and facilitating training classes, using a variety of techniques such as exercises, case studies, skills practice along with question and answer sessions.
    • Recording attendance and scores in a timely manner, as directed by District or Franchise General Manager
    Required Skills & Experience:
    • Sufficient experience as a tax professional or education to master content of all courses being taught. Mastery is demonstrated by answering student questions in a comfortable/confident manner and per all tax law or factual information.
    • Ability to read, write, and clearly communicate in English and/or other languages as required by needs of the district.
    • Effective presentation and facilitation skills as demonstrated in their words, voice, pace, delivery and non-verbal communication. Instructor should have the ability to teach in an energetic and enthusiastic manner.
    • Excellent interpersonal skills demonstrated through conversation with, and preparation of tax returns of, H&R Block customers.
    • Ability to explain complex laws and regulations in an easy to understand manner.
    • Above average reading and math skills to understand information and explain course information to students.
    • Travel to training locations in and out of district as scheduled/assigned by District General Manager.
    Preferred Skills & Experience:
    • Two to three years of combined experience as an H&R Block Tax Professional or Client Service Leader (one year of experience within the most recent tax season).
    • Understanding and demonstrated proficiency of Block Works and other applicable software.
    • Additional state and local requirements may apply.
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