In a world more digital than ever, many consumers turn to online customer reviews to help them make purchasing decisions. Customer reviews allow people to post positive, negative or neutral reviews about organizations with which they have done business. Customer reviews also allow businesses to demonstrate how they interact with their customers.
BBB Customer Reviews are good for both consumers and businesses. BBB Customer Reviews are vetted by BBB team members and sent to the business before they are published online.
By the end of this webinar, businesses will learn about BBB Customer Reviews, how to submit a review and how they affect your business.